Privacy Policy

This privacy policy explains how Alive Studios collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

2. Types of Data We Collect

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent (Art. 6(1)(a) GDPR): When you provide explicit consent for specific processing activities
• Legitimate Interest (Art. 6(1)(f) GDPR): For website analytics, security, and business communications
• Contract Performance (Art. 6(1)(b) GDPR): When processing is necessary for service delivery

4. How We Use Your Data

We use your personal data for the following purposes:

• Responding to your inquiries and providing customer support
• Delivering our services and maintaining our website
• Improving our website and services
• Ensuring website security and preventing fraud
• Complying with legal obligations

5. Data Sharing and Third Parties

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Contact inquiries: 3 years from last contact
• Technical logs: 30 days for security purposes
• Legal obligations: As required by applicable law

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request information about your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: contact@alive-studios.io

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through appropriate safeguards such as adequacy decisions, standard contractual clauses, or certification schemes.

10. Cookies and Tracking

Our website currently uses minimal cookies necessary for basic functionality. We do not use tracking cookies or analytics without your explicit consent. Essential cookies include:

• Session cookies for website functionality
• Security cookies to prevent fraud

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware of such collection, we will delete the data immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date.

13. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In Germany, you can contact:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Kavalleriestraße 2-4
40213 Düsseldorf, Germany

14. Contact Information

If you have any questions about this privacy policy or our data processing practices, please contact us at: